Tom Sparrow
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Activity overview
Latest activity by Tom Sparrow-
Tom Sparrow created a post,
Permissions improvements
Managing permissions can be a bit of a pain - opening each role separately is quite time consuming when making a change. It would be really useful to be able to change them from the permissions com...
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Tom Sparrow commented,
The impact on me is mostly Sales users getting upset that they can't see their communication history. I assume the sales people have to go and look up the email elsewhere, so waste time switching b...
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Tom Sparrow created a post,
Display the body of Inbound Emails in Opportunity Timeline Entries
When we see an inbound email entry in an opportunity timeline, the subject of the email is displayed but when we expand the entry the body of the email is not displayed. This is different to outbou...
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Tom Sparrow commented,
They have apparently fixed this problem now, however the financial side and the user roles both seem to be in need of fairly basic attention. Accounting and security just aren't as cool as AI sched...
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Tom Sparrow created a post,
Email integration logs
Using the CRM email integration to attach emails to contacts within the CRM seems to be inconsistent, but finding out where or why is virtually impossible because the logs are not structured. Looki...
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Tom Sparrow created a post,
Resource per student
When specifying resources for a course template, it would be good to have the option to require them with quantity types like event costs have. One resource per student or instructor, or one per ev...
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Tom Sparrow commented,
I had a request in for this already, but recently found it seems to be worse than that - I have users with only view invoices permission who can not edit an invoice but can finalise it. I added thi...
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Tom Sparrow created a post,
Task timezone default
When creating a new task, could we have the timezone default to being the timezone of the user adding the task (from their user profile). It would save a lot of typing, as looking up timezones is n...
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Tom Sparrow created a post,
Session date changes
Similar to https://support.getadministrate.com/hc/en-us/community/posts/24260209435281-Removing-Resources-from-an-event-with-a-single-click-rather-than-one-session-at-a-time?input_string=Session%20...
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Tom Sparrow commented,
The third try email failures would be good - it's mildly annoying if there's a temporary error at my end and I have to dig through the logs to find out if I have to resubmit something or not.