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Tom Sparrow

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Latest activity by Tom Sparrow
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    Tom Sparrow created a post,

    Session date changes

    Similar to https://support.getadministrate.com/hc/en-us/community/posts/24260209435281-Removing-Resources-from-an-event-with-a-single-click-rather-than-one-session-at-a-time?input_string=Session%20...

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    Tom Sparrow commented,

    The third try email failures would be good - it's mildly annoying if there's a temporary error at my end and I have to dig through the logs to find out if I have to resubmit something or not.

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    Tom Sparrow commented,

    Hi Robin - that ID is just the payload it was sending to your webhook so presumably you only asked for the ID to be sent to your receiving end. You can see it in the Teams integration webhook, beca...

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    Tom Sparrow commented,

    Very much agree - it's also a job that we would normally let the sales team manage (since they 'own' the contacts) so being able to give them direct access would be good, but not the way it current...

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    Tom Sparrow commented,

    We have had similar requests from users - no ability to search by phone number or some of our key custom fields. They have also asked for an ability to set the number of results per page and explic...

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    Tom Sparrow created a post,

    Email preview/test

    Some of our communication templates have got a little complicated with the merge fields and particularly when they're due to be sent to customers it would be great if we could see a preview for a p...

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    Tom Sparrow commented,

    We did go all the way down that path during UAT, but the complexities of getting them to do what we want proved just a step too far. While it would probably have been possible, we needed to schedul...

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    Tom Sparrow created a post,

    Students on restricted sessions

    Some of our events are modular, where the overall event is sold as a unit, but also students can attend just the first few days as an introduction (with a different name), and occasionally the last...

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    Tom Sparrow commented,

    Today's discovery: some types have updatedAt options. Events only have updatedAt and no createdAt, and several have neither updated or created dates. Learners have updated, but it's labelled differ...

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    Tom Sparrow created a post,

    Email on event/student changes

    We have users who need notifying when a change has been made to an event - date changes, instructor changes, students being added or cancelled etc (ideally custom field changes as well). They are n...