Troubleshoot adding students to an event

Use this article to troubleshoot common issues when adding students to an event. For the core workflows, see Adding students to an event.

Common issues

• Student can't be found: confirm the student record exists and you have permission to view it.
• Student can't be added: confirm the event is active and not archived or cancelled.
• Event is full: confirm capacity settings and whether overbooking is allowed.
• Import errors: confirm the CSV format and required fields, then re-import.

Next steps

• Adding students to an event
• Add students manually
• Add students by importing a CSV

Navigation

• Adding students to an event
• Add students manually
• Add students by importing a CSV
• Add students via booking or registration
• Remove or transfer students
• Troubleshoot adding students to an event