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EU Digital Services Taxes

Updated

Purpose: This article explains how EU Digital Services Taxes (VAT on digital services) can be applied to online orders in Administrate—when it applies, what it uses to determine the correct rate, and how to enable, add, edit, and delete country tax rates for online sales.

Related: Introduction to WebLink   |  Booking Payments and Invoices  |  Bookings Overview

Warning: Nothing in this article should be construed as accounting advice. You are responsible for understanding the applicable regulations and ensuring your VAT collection and reporting is correct.

Overview

If your training operation is based in the European Union, you may be aware of EU VAT regulation changes that apply to digital services. In simple terms, the supplier of digital services may be responsible for accounting for the applicable VAT rate to the tax authority of the consumer’s member state.

If you need official guidance, review the UK government’s information on VAT for digital services: VAT: businesses supplying digital services to private consumers.

When this applies in Administrate

This functionality applies to online orders (for example, WebLink-based checkout flows), where Administrate can apply a VAT rate based on the customer’s billing address country.

Note: If you previously relied on older WebLink/WordPress plugin behavior, confirm your current checkout method and implementation first: Introduction to WebLink.

Jump to

  1. Activate EU taxes
  2. Add a country
  3. Edit a country
  4. Delete a country

Activate EU taxes

Activating EU taxes for online orders typically involves two steps:

  1. Enable EU countries and digital services tax rates in the relevant settings area.
  2. Apply EU digital goods taxable (or equivalent) on the specific events/items where it should apply.

When you enable or disable this function, Administrate may prompt you to confirm the change.

Once enabled, EU digital services taxes are not necessarily applied globally by default—you typically need to apply the setting to the relevant items where online orders should be taxed.

Add a country

If additional countries need to be supported (for example, membership changes) or you need a custom rate, you can add a country entry.

  1. Click + Add to open the add dialog.
  2. Select the Country.
  3. Enter the Tax label (the name that appears on financial documents).
  4. Enter the rate (percentage).
  5. Select the relevant nominal account (if your finance setup uses nominal allocation).

The new country will appear in the country/rates table once saved.

Edit a country

You can edit a country’s tax values (rate, label, nominal account), but the country name itself may be fixed.

  1. Click the row for the country you want to edit.
  2. Make your changes.
  3. Click Save.

The table will update with the new values once saved.

Delete a country

  1. Click the row for the country you want to delete.
  2. Click Delete.
  3. Confirm with OK (or cancel to keep it).

The country will be removed from the table once confirmed.

Next steps

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