The PCD screen has a few flaws which I hope can be easily fixed.

It isn't clear why the list is sorted the way it is:

Each page can be sorted alphabetically in turn, but you cannot sort the entire list alphabetically to review all the As on one page etc. Resolving a duplicate means that the list shifts around, too - remove a duplicate from page one and the entire list doesn't shift up one to replace it, as would happen if deleting a row on Excel - the list instead morphs a bit. This makes it harder to keep a track of what has and has not been checked.

Because ADM is only looking for name and primary email address clashes, duplicates where the contact secondary email address matches a primary email address are not flagged.

Likewise, we have other fields which can indicate a duplicate (eg institute membership number, mobile number) - it would be great if we could expand the selection to look at other potential fields.

It would also be great if we could, upon checking a potential duplicate and verifying that they are not duplicate contacts, indicating that within the PCD screen. I have painstakingly checked all 535 potential duplicates but a) cannot clear the list as they're all genuine, and b) if the number increases, I cannot see what has been added to the list.

Finally, the summary on the top-right which indicates how many potential duplicates there are - if there *are* any email duplicates, you cannot click-through direct to a list of those contacts to resolve: you have to hunt through each page of the list and eyeball them.

I have gotten around some of these issues by running a report for all of our contacts and then working through the list in excel, but it would be great to be able to do it all within the UI.