Where did my resources on Events go?
Don't worry! Your resources are still booked. As part of the new resource requirements capability, we have moved any resource that was associated with the whole event to be associated with all sessions on that event. You can view your resources on the Outline tab instead of the Setup tab as resources are only available to be associated with sessions, either all sessions or individual sessions.
Why did Administrate make this change?
The previous "For Whole Event" functionality often resulted in unintended overbooking, resulting in resources being taken out of service when they didn't have to. By moving resources bookings to the Outline tab where sessions live, you are now able to view our new resource requirements table to help guide you on what resources are required on each session for an event. Additionally, this change will support our future plans to add features to help effectively and efficiently schedule events, instructors and resources.
How to book resources?
To book resources for events, please book for all sessions or for individual sessions from the Event > Outline tab. Alternatively, you can use the Event > Resources to book resources for any time range not associated with an event.
If you have any questions or concerns, please reach out to your account management team or our support teams.