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Erica Caracciolo

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Activity overview

Latest activity by Erica Caracciolo
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    Erica Caracciolo created a post,

    US hosted portals

    Some of our customers are unable to access our WebLink portal due to region blocking constraints set by their IT departments. They keep access locked down to continental North America, so the porta...

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    Erica Caracciolo created a post,

    Passed or Failed filter on both ad-hoc emails and triggers

    We would like to be able to communicate with only the learners who have passed events after the event has ended. Right now, the ad hoc email feature only allows to filter by active, inactive, and c...

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    Erica Caracciolo created a post,

    Custom Field drop down menu

    We would like to see an increase in options of a Custom Field drop down menu. The current limit is around 3K and we have a current need of up to 7K. We utilize the information gathered from learner...

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    Erica Caracciolo created a post,

    Separate 'On Award Achievement' trigger for event

    Most of our events have multiple achievements associated, and with each achievement, we need a specific communication. Right now, when we us an on-award trigger, the same communication is sent for ...

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    Erica Caracciolo created a post,

    Load Bulk Student

    Good afternoon, We would appreciate being able to sort a bulk student list from an account alphabetically. We have contacts being added to various account which makes it time consuming to find them...

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    Erica Caracciolo created a post,

    Purchase Order

    The Purchase Order feature currently shipping address does not have a State field. We would like the State field added or to replace County.  In addition, there is no way to email the purchase orde...

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    Erica Caracciolo commented,

    We would like to see this type of functionality as well. The set up now is double the work and leaves room for error. 

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    Erica Caracciolo created a post,

    Session Specific Triggers

    Not planned

    We have events that have sessions spread out over months. We use iCal-Session Schedule for a calendar hold. However, we would like to have the ability to set up triggers for reminder emails ahead o...

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    Erica Caracciolo created a post,

    WebLink Portals: Include Event Venue name

    Completed

    When I am buying an Event on WebLink 2, I would like to see the venue name on the Event. The reason for this is so I have more details of where the event is taking place. Ideally this would be disp...

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    Erica Caracciolo created a post,

    Communication Triggers: Add trigger conditions for Events being Cancelled

    Not planned

    When I cancel an Event I’d like to have a Trigger that automatically sends to Event Staff and/or Students. The reason for this is we currently have to use the ad-hoc emailer to notify staff and stu...