Ability to Duplicate Triggers and Email Templates

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Robin Van Brunt

July 24, 2023 13:19

It would be very helpful if we had the ability to duplicate triggers and email templates.   We have many "similar" ones and it would save time if we could just duplicate and make one or two changes. 

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  Gilles Benyon-Bell October 10, 2023 15:47

  Hi Matt and Robin,

  Thanks for the feedback.Could we ask a question

  Is it that you want to be able to fully duplicate your templates and triggers? or do you want the ability to go in and edit them. For example, being able to add new locations via multi-select, changing the target etc. Please let us know.

  Thanks

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  Matt Taylor July 24, 2023 14:14

  Would love this functionality - we frequently have to duplicate triggers for new locations that already exist against historic ones, selecting all the same templates, course codes etc.  

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  Robin Van Brunt October 11, 2023 12:21

  Hi Gilles Benyon-Bell

  For me, I would like to have a duplicate button and then it opens were I can make changes (such as template, location or some text changes) and rename it.  Sort of like we have for Events.  

  We have so many similar triggers, but with slight variations.  For example, we have a reminder that is 7 days and another is 1 day.  I have to create a two triggers now.  Having the duplicate would be easier and I can just change this one part and rename it. 

  Let me know if that doesn't answer your question. 
  Thanks. 

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  Matt Taylor October 11, 2023 13:13

  I echo Robin Van Brunt - this is exactly what I do too.

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