Tasks and communications are system-wide capabilities. They coordinate work, trigger messaging, preserve audit history, and enable scalable operations.
Power-user framing: this is the layer where Administrate shifts from “record keeping” to an operational engine.
Contents
- Tasks: work tracking across the system
- Communications: records, not just notifications
- Automation: triggers and state changes
- Auditability and reporting
- Related references
- Where to go next
Tasks: work tracking across the system
Tasks represent work that must be done. They can be created and tracked against multiple record types, including:
- Events
- Accounts
- Bookings
- Other operational records
Tasks may be manual or templated/auto-generated. The key concept is that tasks model operational accountability, not merely workflow clicks.
Communications: records, not just notifications
Communications are first-class operational records. Administrate supports communication that may be:
- manual or automated
- tied to Events, Bookings, Accounts, or other contexts
- scheduled (including scheduled report outputs)
- triggered by status/state changes
Administrate does not just send messages; it tracks and contextualizes communication activity so it can be audited and reported on.
Automation: triggers and state changes
Automation is typically driven by explicit conditions and state changes, for example:
- Booking status transitions
- Event state changes
- Scheduled communications and scheduled report outputs
Trigger timing and execution depend on configuration (including time zones and eligibility rules).
Auditability and reporting
Tasks and communications contribute to the audit trail. The power-user value is traceability: what happened, when it happened, and why it happened.
Related references
Where to go next
- Reporting: Entities, Relationships, Rollups, and Trustworthy Results
- Events: Lifecycle, Inheritance, Conflicts, and Operational Reality