You can connect an IMAP email account to receive inbound enquiries through Administrate’s Message Center .
Only one email account can be configured. For this reason, Administrate recommends using a shared mailbox (for example, enquiries@ or info@).
Messages received through the Message Center can be associated with existing Accounts and Contacts , or used to create new records where required. Enquiries can then be converted into Bookings. Email correspondence is stored against the Contact record.
To access the Message Center, click your user icon in the top-right menu and select Message Center.
Requirements for integration
- Enabled (yes / no)
- Server address
- Server type (IMAP or IMAP SSL)
- Username
- Password
Refer to your email provider’s IMAP documentation for the correct server address and server type values.