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Vivien Glatzel

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Activity overview

Latest activity by Vivien Glatzel
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    Vivien Glatzel commented,

    Agree that we must have this feature - not not have it is bizarre. I can delete events from Outlook calendar, Google calendar etc but not Administrate. Regards, Paul

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    Vivien Glatzel created a post,

    In house/closed training - should be able to link to a partner

    Not planned

    It does not seem possible to link such a course to a partner. It should be as partners may deliver public courses or those just for specific clients .

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    Vivien Glatzel created a post,

    Events - Delegates - who has paid, been invoiced etc

    Not planned

    Presently there are three status levels for delegates in an event with respect to payment, these are: 1) Registered - invoice not created, not paid (No colour) 2) Registered - invoice created, but ...

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    Vivien Glatzel created a post,

    Adding unnamed delegates

    Completed

    It seems impossible to add unnamed delegates to an event unless they are added to an account rather than a contact. We should be able to add unnamed delegates to either an account or a contact as w...

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    Vivien Glatzel created a post,

    Communication Triggers - timing of sent emails

    When pre-scheduled emails are sent via this system they go out overnight. This makes them look more like junk (99% of what I receive overnight is rubbish) and less personal. Allow us within the tri...

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    Vivien Glatzel created a post,

    Communication Triggers - Email templates

    Not planned

    At present Email templates for attachment for Communication Triggers are only accessible through the trigger. Allow a direct access to these emails so that they can be created outside of the Trigge...

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    Vivien Glatzel created a post,

    Event emails - short code

    Completed

    The short code allowed for event emails is too short to be useful - allow 4 - 6 characters please Regards, Paul

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    Vivien Glatzel created a post,

    Online events

    We run various courses that are online. We will have hundreds of delegates booking onto and completing these courses during a year but need to always be aware of who is still doing these courses ve...

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    Vivien Glatzel created a post,

    Event control sheet - print out

    Not planned

    We print out an event  control sheet for each course so that an instructor knows who is attending , their contact numbers (in case they are late - office staff may not be available to look it up) a...

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    Vivien Glatzel created a post,

    Communication Triggers - copying from Event Emails

    Not planned

    When setting up the triggers it will be far quicker if: 1) The trigger can copy most/all of the email contents from a comparable Event email 2) The triggers can be cloned/copied as many courses/eve...