Automatically reconcile website payment made by card

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Andy Goddard

September 10, 2021 18:33

At the moment any website order paid by credit card that comes into Administrate via Sales Opportunities are left as unpaid if you look at the payment status against that student.  We need to go into the account and manually reconcile them.  I'm pretty sure the old Website Orders (Pending) technology used to reconcile card payments against the student. 

 

So would it be possible to automatically update the payment status in the student financial tab for any orders that have dropped into the system and have been paid by card and come in via Sales Opportunities?

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  Wouter Walgraeve September 13, 2021 06:20

  I think this is depending on the configuration of weblink, combined with the opportunity workflow. Perhaps there is a dependency towards the response of the payment provider...

  In our case, payment is done with MultiSafePay, weblink progresses the opportunity, creates the registrations, creates and finalises the sales invoices and stores the payment with the payment reference from the payment provider. So it can be configured. Your ADM-account might be able to tell you what needs to be done to get it configured.

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