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ability to send cancellation email to an existing booking when cancelled


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    Troy Michels

    Jess, 

    When you cancel a student from an event, you will get a prompt asking if you wish to send a notification.  From there, you can use templates configured in the Control Panel under Communications -> Templates.  If you set up a template for cancelations, you can choose that and send it automatically with the cancelation. 

    I've included 2 screenshots to help show that.  Feel free to reach out to the support desk if you have more questions on the communication templates!

    Cancel a student from an event:

     

    Send Cancellation template:

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