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Notification of a new Web Order


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10 comments

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    Amy Jackson

    We would also benefit greatly from this type of feature.

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    Gemma Renfrey

    We asked for this when we set up our web ordering system, but were told it wasn't possible.

    Our web developer managed to use a work-around, but it would have been preferable for an email notification to come direct from Administrate.

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    Justin Briggs

    We agree that this would be a great feature to have. In some cases it may be hours before we remember to check the "Website Orders" page for new web orders. Currently with the help of our Outlook Calendars, we have a calendar reminder to check the Website Orders page. However with an email notification for each web registration, we could quickly process the order immediately upon receipt of the notification, thus the student would receive their confirmation sooner than later. Seems like a very reasonable feature.

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    Jeremy Stone

    This would be very helpful to ensure students receive their registration emails as soon as possible. If this is difficult to implement via email, perhaps a message in the message centre to selected users or the creation of a task for selected users could be used to notify of a web order?

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    Gemma Renfrey

    Further to my comment above, when our customers make a web order they recieve an email confirmation which our web developer set up. We are copied in on the confirmation email - which acts as our notification of a new order.

    It works well.

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    Tappenden, Tracy

    I also am frustrated that the web based booking system does not allow email notification directly from administrate.

    Also - has anyone managed to get the web booking paypal option working with administrate?

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    Louise Clifton

    This would be incredibly helpful - I've missed two bookings as I didn't realise it didn't also put them in the website orders pending.

    Thanks!

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    Shane Richardson

    I keep missing bookings, and with no triggers to automatically confirm courses - we would like an email notification one way of another something needs to be sorted.

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    Gemma Renfrey

    hi Shane,

    Are you bookings coming in from a web order?  Our bookings come in from our website and we send a booking confirmation to the booker, which is cc'd to us using a dedicated Inbox. This acts as our prompt that a booking has come in. Would that work for you?  Our web developer sorted this for us. 

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    Sue Ellis

    It's impossible to know when bookings are being received from the website.  This is incredibly frustrating and does not look very professional for the training provider when the customer has to ring you to let you know they have made a booking! I would have thought a complex system like Administrate would have this simple functionality - especially as it did previously with the web orders - seems like a step backwards.  Very disappointing :-(

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