Notification of a new Web Order

Follow

Manjit Mair

May 30, 2016 16:04

When a new Web Order is made via my website and drops into the New Sales Opportunities system, I would like to receive an email notification to alert me of the new booking so that I can then go in and process the Order.

14

• 

  Amy Jackson September 22, 2016 15:25

  We would also benefit greatly from this type of feature.

  3

  Comment actions Permalink
• 

  Gemma Renfrey October 03, 2016 09:02

  We asked for this when we set up our web ordering system, but were told it wasn't possible.

  Our web developer managed to use a work-around, but it would have been preferable for an email notification to come direct from Administrate.

  2

  Comment actions Permalink
• 

  Justin Briggs February 20, 2017 15:14

  We agree that this would be a great feature to have. In some cases it may be hours before we remember to check the "Website Orders" page for new web orders. Currently with the help of our Outlook Calendars, we have a calendar reminder to check the Website Orders page. However with an email notification for each web registration, we could quickly process the order immediately upon receipt of the notification, thus the student would receive their confirmation sooner than later. Seems like a very reasonable feature.

  2

  Comment actions Permalink
• 

  Jeremy Stone August 24, 2017 15:32

  This would be very helpful to ensure students receive their registration emails as soon as possible. If this is difficult to implement via email, perhaps a message in the message centre to selected users or the creation of a task for selected users could be used to notify of a web order?

  2

  Comment actions Permalink
• 

  Gemma Renfrey August 24, 2017 15:45

  Further to my comment above, when our customers make a web order they recieve an email confirmation which our web developer set up. We are copied in on the confirmation email - which acts as our notification of a new order.

  It works well.

  2

  Comment actions Permalink
• 

  Tappenden, Tracy October 27, 2017 12:21

  I also am frustrated that the web based booking system does not allow email notification directly from administrate.

  Also - has anyone managed to get the web booking paypal option working with administrate?

  4

  Comment actions Permalink
• 

  Louise Clifton January 24, 2018 14:43

  This would be incredibly helpful - I've missed two bookings as I didn't realise it didn't also put them in the website orders pending.

  Thanks!

  3

  Comment actions Permalink
• 

  Shane Richardson August 09, 2018 11:52

  I keep missing bookings, and with no triggers to automatically confirm courses - we would like an email notification one way of another something needs to be sorted.

  1

  Comment actions Permalink
• 

  Gemma Renfrey August 09, 2018 12:38

  hi Shane,

  Are you bookings coming in from a web order?  Our bookings come in from our website and we send a booking confirmation to the booker, which is cc'd to us using a dedicated Inbox. This acts as our prompt that a booking has come in. Would that work for you?  Our web developer sorted this for us. 

  2

  Comment actions Permalink
• 

  Sue Ellis April 29, 2021 14:58

  It's impossible to know when bookings are being received from the website.  This is incredibly frustrating and does not look very professional for the training provider when the customer has to ring you to let you know they have made a booking! I would have thought a complex system like Administrate would have this simple functionality - especially as it did previously with the web orders - seems like a step backwards.  Very disappointing :-(

  5

  Comment actions Permalink

Please sign in to leave a comment.