Communications Triggers - Offset after Event Registration
It would be helpful if the Communications Triggers allowed an offset (into the future only, obviously) against Event Registration.
As an example process; we have a number of online only courses, each of which runs for several years, and students can book on at any point during that year. It would be great to send them an e-mail, say, 6 days in to ask how they're finding it and check they're doing well - if we trigger against the event start date, they will all get this at the same time, rather than relative to the day they booked.
An offset option (positive only) against event registration, would solve this.
-
I can't believe this suggestion doesn't have more upvotes after 5 years!
We are in the process of launching always accessible OnDemand training (i.e. no expiration date). If we ever want to send communication related to e.g. checking in on their progress or reminding them of an active course, we aren't able to do this over an automatic trigger as there is no offset option for on registration triggers.
It's a very logical feature considering that the expiry trigger has an offset option.
Please sign in to leave a comment.
Comments
1 comment