Communication Triggers - Suggestions
I have started to get to grips with communications triggers and found a couple of areas I believe we could use as developments.
1. Triggers (Targets) It would be useful here to be able to eliminate (M) events
2. Triggers (Course) It would be useful here to be able to choose from either IHT or Public courses
3. Triggers (Trigger) It would be really useful to add Cancelled Course as a trigger option
4. Template (Merge Field) It would be extemely useful to be able to add financial data here such as invoice price, IHT price etc
5. Template (Merge Field) It would be useful to be able to link future event information from the calendar somehow. This would be for certificate expiration and a way of linking calendar information to be able to offer update training events.
I think the first 4 points would be not only of benefit to The Care School as a company but also improve the comms triggers function for all training companies who would like to differentiate communications from IHT and public events, Multiple and non multiple events and all training companies suffer from cancellations from time to time. Point 5 is probably more specific to The Care School.
The Care School
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