LMS videos: API access to query subtitles on videos
We uploaded LMS videos with subtitles to Wistia, and I'd like to be able to access the subtitles programmatically via your API. The main reason for this is helping with SEO and on-portal search functionality.
It would help with ticket deflection and our current machine-learning project around this. By accessing subtitles, we could more accurately suggest videos that might assist a potential ticket issuer before they submit the ticket.
Additionally, we could pull this into our general customer portal search functionality and offer more accurate search results which are not just based on titles or descriptions.
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