triggers | Add Communication Trigger for "instructor removed"

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Steven Carr

April 03, 2023 22:35

When an Aministrate User deletes personnel from an Event
We would like to have a trigger configured to automatically notify the personnel assigned to the Event that the personnel have been removed from the Event.

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• Official comment

  

  Gilles Benyon-Bell September 04, 2023 20:14

  Hi Steve and Robin,

  Thanks for the idea. This should be possible using webhooks - we'll get you an example of how that would work with regards to removing personel from an Event.

  Robin - for a trigger when instructors are added to an event (and what state - draft or active) -  this is already possible. You would create a template under the audience "Event Staff" and then create an on registration trigger to send to either "All Event Staff" or if you only want it to send to the Instructors or Administrators, you have the option there too.

   

  

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  Steven Carr September 05, 2023 12:55

  

  This is the trigger we use to send a comm to an instructor when they are assigned to an event. We just don't have a mechanism to send a notification if they are removed from the event, we have to do that via regular email.

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  Robin Van Brunt July 11, 2023 14:26

  I agree this would be great to have.  As well as a trigger when instructors are added to an event (and what state - draft or active.  

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  Robin Van Brunt September 05, 2023 12:51

  Hi Gilles Benyon-Bell

  Thank you for this information... but regarding:  a trigger when instructors are added to an event (and what state - draft or active) -  this is already possible.

  In your example it's triggered on Registration, so I am confused.  Isn't that student registration?  I don't want the email to go to the instructor every time a student is added to an event.   I need an email for the instructors when they are added to an event, or removed from an event.  

  I thought I had put in a ticket a while back on this, and the said it was not possible. 

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  Robin Van Brunt September 05, 2023 13:20

  Steven Carr  Thank you!  I am going to try that.   Gilles Benyon-Bell if we could have a trigger for when they are removed, that would be awesome. 

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