Communication Triggers: Add trigger conditions for Events being Cancelled

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Erica Caracciolo

March 31, 2023 10:48

When I cancel an Event I’d like to have a Trigger that automatically sends to Event Staff and/or Students. The reason for this is we currently have to use the ad-hoc emailer to notify staff and students if an event is cancelled. With a trigger, this could be done automatically.

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  Gilles Benyon-Bell May 03, 2023 12:34

  Hi Erica,

  Thanks for your suggestion. Unfortunately this is not something on our radar and is not planned to be in the next 12 months. If anything changes on that front or workarounds come up, we’ll be sure to let you know on this post. Comments have now been closed on this, however if this idea is useful to your organization, please upvote it.

  Many thanks

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  Robin Van Brunt November 06, 2023 14:30

  I agree, with Erica.  It would be very nice to be able to be able to trigger on Cancellation of student registration and not be forced to do it manually.  For both Instructor email and Student email. 

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