Community

Need to be able to DELETE Events

July 11, 2017 11:22

There is a difference between 'Cancelled events' and events that need to be deleted because of error. Otherwise the system is being clogged up with admin errors that need to be deleted!

Comments

34 comments

Mark Gannon January 31, 2018 11:45

Fully agree on this product idea. Difference is clear. For us, a cancelled event can represent a student no-show whereas deletion represents the removal of an event from the system added in error or for testing purposes.

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Wouter Walgraeve February 02, 2022 07:55

Dropping on comment on this one to try to get it back into the picture. Pretty sure anyone is still keen on this to be implemented.

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Troy Michels January 31, 2018 12:26

Thanks for the feedback everyone, there are a few delete/archive cases we'd like to account for, I'm gathering them up for us to review, this looks to be one of the highest requested.

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Gemma Renfrey July 11, 2017 12:10

Agreed.

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Brown, Julie July 25, 2017 18:27

We also agree to have the option to delete an event that is created in error. Cancelled works for events that are truly cancelled. Delete is required for the errors so as not to mixed up with those truly cancelled. thank you.

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Carol Bergin January 31, 2018 14:58

This is definitely something that is required, otherwise we will find our reporting is skewed.

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Vivien Glatzel March 16, 2018 10:37

Agree that we must have this feature - not not have it is bizarre. I can delete events from Outlook calendar, Google calendar etc but not Administrate. Regards, Paul

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Helen Heyns March 27, 2019 16:11

We need a delete button too. I agree with everyone above.

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Bader Mohsen April 08, 2019 07:06

Deleting is absolutely necessary to keep things tidy. I cannot delete and modify regions and locations because I am unable to delete events.

If it is to avoid accidents, there could be several prompts to make sure that the deleting is not accidental.

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Beth Bittenbender February 14, 2020 13:31

I completely agree! We need a delete button, and I agree that having a double-check prompt "are you sure" is good to prevent accidental errors. The only way to make this system work at it's best is to allow everyone, regardless of their tech savvy, to participate. which means errors will happen, and someone needs to be able to clean them up.

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JoAnn Otto February 14, 2020 18:30

I agree with the above. Errors should be able to be removed and have a double-check prompt to make sure it's OK to delete.

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Almond, Paul July 11, 2017 12:12

I've previously requested this feature and I also agree its needed.

I understand there are potential issues that could cause deleting to break the system but I believe its worth the time to get those ironed.

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Charlie Cadman July 13, 2017 09:42

Agreed - deleting an event is definately required

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Holness, Tom August 01, 2017 15:00

Yes, absolutely agree.

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Lo Wright September 29, 2017 15:12

This would be a huge help.

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Tappenden, Tracy October 31, 2017 15:58

I agree with this too.

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Woodrow, Lindsey January 31, 2018 12:03

Yes I couldn't agree more! I hate having a system where events have been added in error and are still present on the system - it's confusing and makes no sense to me having them on there. As your customers are pointing out above, have the option to delete 'errors' and an option to 'cancel' events for those which were due to be 'live' but are no longer and we need those present on the system for reference.

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Christine Gray January 31, 2018 14:07

Yes, this would be really useful - I occasionally add an event twice

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Tappenden, Tracy February 09, 2018 11:41

Agree - This is a "must have" function

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Matt Taylor April 03, 2018 16:28

I would definitely like this ability back: it's just tidier.

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Katrien Vanherck September 19, 2018 06:24

Agreed !

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Lynn Fisher November 02, 2018 11:18

Yikes. We are just getting started - and this would be viewed as a basic required functionality.

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Matt Taylor November 02, 2018 11:36

Absolutely. I'm getting a few instances where upon attempting to create a course, I receive an error (server failed to process) which indicates that the course hasn't been created, leading to duplicates. That we can't then delete a duplicate course, created because of an ADM error, is annoying to say the least.

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Rushdi Obeidat December 04, 2018 05:38

Agreed !

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BASICS Support February 18, 2019 10:22

Any response or update from ADM on this issue?

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Matt Taylor February 18, 2019 10:31

None as yet but it's still a high priority request as far as I'm concerned.

I occasionally get a 'the server has failed to process your request' error message when creating events, indicating that an event hasn't been created when it actually has. This leads to us occasionally creating duplicates which just clog-up the system.

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Kerry Pearmain February 18, 2019 10:41

Yes, i get this error message quite regularly too. Its very frustrating.

Deleting bookings created in error is essential. Our system is getting clogged up with errors, which must slow the whole system down - I am worried what it will be like in 2 years time!

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Amy Ellice March 22, 2019 10:21

Agree

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Shannon Alliss March 25, 2022 00:48

Is there any update on getting a delete function for events set up in error?

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Matt Taylor March 25, 2022 09:18

Still nothing, unfortunately.

I'd like to add to this, deleting sessions from an event. Individuals from my company have fallen foul of, when editing the final session of an event, clicking 'save and next', which then adds an extra date to the event.

The only way to get rid of it, is to make the session active, so you can then cancel it. Again, it's messy.

Given that we are able to delete everything from contacts/accounts, invoices etc, it seems really silly that we can't delete events or sessions within an event.

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Need to be able to DELETE Events

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