Knowledge Base
The knowledge base can be used to collate all of your internal articles and procedures into a single area accessible by all Administrate users.
The Knowledge Base is designed to function like a Wiki, and shares many of the principles found in wikis.
Create an Index
Create an index page to list your most common articles or the search function to find key words within those articles.
- Click on the Knowledge Base article.
- Click ‘Edit this page’.
- Edit the title and content as required.
- To insert links to documents enter the document you wish to link by typing [[Document Name]]
- Click Save.
Create a New Article
- Click ‘Team’ then ‘Knowledge Base’.
- Click ‘New’.
- Type the name of the URL to the new article which should not contain spaces.
- Enter a page title.
- Enter your content in either plain text or by using the HTML editor.
- Click Save
Edit an Article
- Click on the article you wish to edit.
- Click ‘Edit this page’.
- Edit the content as required.
- Click ‘Save’
Delete an Article
- Click on the article you wish to delete.
- Click ‘Edit this page’.
- Click ‘Delete’.
- Type YES to confirm and click ‘OK’.
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